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To test South West Water’s new mobile app across multiple iOS devices and account profiles, using a pre-written test script. Objectivity was critical alongside the need to provide a blueprint for future testing.
blur worked with South West Water to identify the right expert service provider from a bank of thousands. Key to success was proven ability in this highly specialized field and the need to be verified as an individual, with ISTQB Certification.
The project took just 2 weeks
Complete objectivity for the client, comprehensive test guidelines to support future in-house testing and a greater awareness of the benefits of outsourcing via blur.
Including quantitate and qualitative feedback about the customer experience, usability and functionality of the app.
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